Surpass passenger expectations and boost operational efficiency with our advanced and predictive transport analytics platform, that reveals opportunities and makes reporting a breeze.
The Toustone Transport Suite seamlessly, and continually, bring together data and extract meaning and predictive insights from multiple siloed sources across your transport organisation and serves as a single source of accurate and auditable truth. It’s ‘Made with Transport, For Transport’ and is based on real challenges, business requirements, and untapped industry opportunities.
It provides transport organisations with a future-proof data roadmap that is enhances as technology expands, and allows you to set your pace.
You can:
For Operations, Performance, Passenger Experience Managers & Teams.
For Asset Managers & Teams.
For Management and Senior Leadership
For Local, State and Federal Government
For Executive Management and Boards
The Operator is a decision support tool that helps transport operations managers and teams to improve passenger experiences, identify opportunities for operational improvement, and submit accurate and auditable reports for your service payment claims.
The Maintainer is a decision support tool that helps transport maintenance managers and teams understand assets, work orders, operations, payments, and incidents. It seamlessly combines advanced analytics, real-time data visualisation, and machine learning for confident, timely maintenance decisions.
The Business is a decision support tool providing transport leaders with comprehensive insights across finances, people, sustainability, operations, and maintenance. It helps minimise risk, reduce costs, and accelerate business goals by offering accurate, real-time data.
The Government is a decision support tool offering transport authorities real-time insights to enhance oversight, ensure compliance, optimise resources, and improve service delivery. It empowers the public service to drive better outcomes for their organisation and the community they serve.
The Executive is a decision support tool for transport executives and boards, offering high-level overviews, real-time analytics, and bespoke reporting. Integrated with The Operator, The Maintainer, and The Business tools, it supports swift decision-making and confident stakeholder communication aligned with business goals.
Learn more about the five Toustone Transport Suite Decision Support Packages (The Maintainer, The Operator, The Business, The Government and The Executive) that focus on common Jobs-To-Be-Done of each function and business goals.
Below is a high-level overview of each Transport Suite module. However, we take pride in tailoring our solutions to your specific business needs, offering automated systems that adapt to your requirements. If the data exists, we can create it.
Comprehensive view of the asset lifecycle to inform capital expenditure, pre-empt repairs, and optimise asset longevity.
Track, manage, and analyse work orders across the entire operation, providing insights into workforce efficiency and equipment performance.
Manages and analyses the test and commissioning phases of assets to ensure approval, sign-off, and readiness for full operational use in transport.
Real-time overview of transport operations, enabling tracking of actual performance against schedules, identification of inefficiencies, and assessment of financial impact.
Near real-time tracking and analysis of incidents, automated alerts, and detailed attribution and cause-effect insights help reduce risks, improve safety, and enhance operational resilience.
Track passenger movement, patterns, and behaviours to optimise service levels, improve passenger experience, and enhance asset utilisation.
React quickly when incidents occur, enable scenario based messaging and ensure operational changes are promptly communicated to passengers.
Integrate CRM data with live patronage information to provide a complete view of the customer journey, capturing real-time feedback to help improve service quality.
Use historical data and advanced algorithms to forecast future events and assess the impact of operational scenarios, helping transport operators optimise resources, plan for disruptions, and more.
A digital replica of transport assets to simulate performance, predict maintenance needs, optimise efficiency and conduct remote training.
Monitor and evaluate subcontractor performance to ensure compliance with SLAs and contractual obligations, optimise workforce efficiency, and drive continual improvement.
Automate the tracking, submission, and analysis of service payment claims between operators and subcontractors to ensure timely and accurate payments, improve cash flow, and maintain contract compliance.
Tailored for CFOs and finance teams, this hub facilitates financial management by providing insights into its financial data, forecasting future trends, and supporting budgetary compliance.
Designed for Chiefs of Staff (CoS) and HR teams, the People Hub consolidates all your people data into a single platform, providing clear and accurate insights into your workforce and organisation. /br>
Forecast employee churn, undertake scenario modelling, and identify factors that are contributing to your turnover with up to 90% accuracy.
The ESG platform for climate reporting, operational efficiency, and predictive analytics tailored to the transport sector./br>
Learn more about the capability of each of the 12 modules, including the types of analytics and insights you can expect. It's a chunky 16 pages. But remember, you choose what you need, when you need it, we are not a one-size-fits-all operation.
At Toustone, we use our decades of business experience and unique skill set in advanced and predictive transport analytics to transform raw and unstructured data into actionable insights and streamlined reporting.
So you can:
And as a result, meet your contractual obligations, improve your top and bottom lines, make your passengers happy, and secure more multi-year contracts.
Toustone has built its real-time transport data module based on the SIRI protocol. SIRI stands for ‘Service Interface for Real-time Information’ and it is a CEN technical specification and XML protocol developed in Europe (initial participation by France, Germany, Scandinavia, and the UK).
The SIRI protocol was designed as a standard for transmitting messages to allow distributed computers to exchange real time information about public transport services and vehicles.
There are multiple reasons why we chose the SIRI protocol for our real-time transport data module. To the right are a few of these:
There are multiple reasons why we chose the SIRI protocol for our real-time transport data module. To the right are a few of these:
Want to know more about how one of Australia's largest Transport Operators was able to reduce carbon emissions without reducing ride times? Download our case study.
Toustone is a proud member of the Australasian Railway Association (ARA) in recognition of our many years working in the transport sector. View our profile within the ARA Research Capability Directory.
This membership marks a significant milestone in our commitment to the transport industry and our dedication to fostering innovation within it.
At Toustone, we recognise that data is at the heart of transport innovation. Over the last few years, our dedicated transport analytics team, led by co-founder Adam Sharp, has had the privilege of engaging with leading organisations in the railway industry, gaining invaluable insights into the dynamic landscape of rail transport. Their experience has fueled our enthusiasm for contributing to the evolution of transport through data-driven solutions.
As ARA members, we look forward to furthering our journey to support organisations to leverage their data to streamline operations, improve decision-making, and enhance service delivery through automation and data-driven insights.
We encourage ARA members to reach out to us for an obligation-free discussion regarding any of your data challenges (or goals) you may have.
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